Commute - Rideshare App Design

Commute - Rideshare App Design

Brief, development & articulation

           Transportation and commuting is a very vital aspect of one’s modern life. And in cities like Bangalore, commuting is quite a hassle with huge number of vehicles depending on meager road Infrastructures. And adding to this, we see lot of cars with single or no passengers (only driver) plying along busy routes at peak hours. Ride sharing or Car Pooling ( where people share their journey with others, so that more than one person travels in cars) can help reduce traffic congestion to a certain extent.

          With all of the above things in mind, a software application (preferably mobile based) – to help connect individuals intending to share their rides with like-minded individuals if designed would solve the issue to a certain extent; and also help de-congestion of busy roads during peak hours. 

Problem Statement - defining need

Technology Integrations

Google Maps Integration – The real time position of the user could be accurately placed along with real time movement tracking and live traffic updates. Also the metering could be highly GPS driven and the cost calculation could be done with respect to the distance traveled. As the distance measured would be highly accurate the users would be able to relate to it in a better way.

Paytm payment Integration – Paytm offers multiple options for payment and also e-retail market to redeem Eco-points; along with user profile info. So, it would be highly beneficial for the app functionality with the simplified user experience of getting user account details with a simple scan of QR code along with various payment possibilities.

User Research and Insights

Application Mapping

User Journey Flow

Application Prototype Screens

Login and Registration Screens

The login and signup/register user screens have been designed to be clean, with clear emphasis to all the form list elements, brand logo and social buttons on a Bangalore city backdrop. The backdrop image chosen here, helps in connecting with the application theme to a great extent. 

Walk through Screens

All the operational functions of the app, have been clearly listed in Steps – with the help of a primary graphic, explanatory text and navigational elements. And these elements are laid out on a bold graphical style – flat brand color background.

User Profile setup & Role toggle Screens

The user setup screen follows the native ios form style to keep the UI fairly intuitive and comparable to other apps. Also, the upfront toggle form for user role selection gives it clear prominence over other elements. The side menu is also laid out clearly for easy access.

Selecting Destination & Route Screens 

The route selection is quite simple, and follows the simple process of searching for a location and selecting it from a list of locations. Google maps then would suggest all the routes along with real time traffic data. Once the required route is selected, the user can then opt for either Asking for a ride or giving a Ride. 

Ride Selection & Ride Request

Based on the route selected, all the rides matching the route gets listed along with the ride provider’s information and all other information related to the ride. The user can then call the ride provider and get any doubts clarified. Once satisfied the user can officially request a Ride. The user gets the ride confirmation and the arriving status along with OTP in the following screens. When the ride is in progress, the user can track the position and ride charges in real-time.

Payment & User Rating, Activity Screens 

Once the ride is finished, the user gets forwarded to the payment screen automatically. Here the user can either scan the Paytm QR Code or directly send money to the ride provider with his Paytm Wallet. The user is then sent to the rating screen, where the user can rate the other user accordingly. Other than this the user can check their overall activity segregated monthly. 

App USP's for better future